通过与我们合作, you open up access to our pool of vetted professionals who are equipped to support your growing needs with high-level and tactical 技能.
美国堪萨斯州的
总部
乌克兰
能力中心
印度
能力中心
南非
能力中心
阿根廷
能力中心
菲律宾
服务提供设施
美国堪萨斯州的
总部
阿根廷
能力中心
印度
能力中心
乌克兰
能力中心
菲律宾
服务提供设施
南非
能力中心
01
Leverage our global network of sales agents to expand your market reach and enhance cultural competency. 具有不同的语言能力和文化洞察力, our sales agents can effectively connect with customers from different backgrounds, 同时培养解决问题的创造力和创新精神.
02
Offering call center sales support in a customer’s native language can boost satisfaction and loyalty. 我们的服务涵盖英语等语言, 法国, 西班牙语, 中国人, 和阿拉伯语, 确保沟通清晰. This can open up new markets, give you a competitive edge, and increase sales opportunities.
03
使用ADDIE模型, 我们分析技能差距, 量身定制课程, 制作吸引人的材料, and deliver training through a blend of instructor-led sessions and online modules. 通过持续的指导和评估, we ensure our contact center sales agents are equipped to excel in sales and customer service.
04
Our contact center sales solutions help you reduce costs through vetted and trained agents, 灵活的招聘选择, 世界杯足彩, 远程人员配置. Our performance tracking tools provide valuable insights to optimize sales strategies and reduce inefficiencies, 导致成本节约和预算优化30%或更多.
05
我们的联络中心销售代理使用各种媒介, 包括电话, 电子邮件, 即时聊天, 社交媒体, 视频通话, 短信/短信, 迎合不同的沟通方式和喜好. This multichannel approach enables effective engagement with customers and prospects.
06
Our contact center sales agents boost sales through proactive outreach, 追加销售和交叉销售, 建立关系, 个性化服务. 具有高效的潜在客户管理和数据驱动策略, 我们的代理将每次互动的价值最大化, 推动收入增长,提高客户忠诚度.
1840 & 公司 provided us with more transparency into our sales calls at a time when we really needed it. 他们提供QA工具, 改进了我们的价值主张, and sales coaching which greatly improved our customer interactions and sales process.
凯西H.
培训经理,homelight
虽然我们有几个合伙人拥有更长的租期,但那是在1840年 & 公司 that used their analysis team to open up our opportunities with NPS score, 导致50%以上的改进.
丹尼尔·R.
奔腾客户服务副总裁
团队按时完成任务,并不断超越. 到目前为止,我对一切都很满意.
麦克米.
切克金融公司所有者
We selected 1840 based on our needs and their ability to source and onboard offshore talent. 他们清晰而简洁的沟通给我们留下了深刻的印象.
安德鲁·C.
财务副总裁,蓝石巷
They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.
未公开的
创业孵化器CEO
The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. 他们行动迅速,提供了优秀的候选人.
未公开的
科技公司人力资源经理
他们是模范伴侣. 1840 provided us with multiple agents to work our customer support channels… Key deliverables included maintaining our KPIs such as 96% CSAT, 15秒的第一次回复时间聊天, 4小时内回复邮件.
时尚批发客户
客户支持总监
02
Based on your needs, we’ll assemble a team of vetted sales agents who meet your criteria. We’ll handle onboarding and training to ensure they’re ready to effectively represent your company.
03
With your sales agents in place, you can easily manage and scale your sales operations. Our flexible solutions allow you to adjust your team size as your business needs change.
Outsourcing contact center sales services can provide your company with several benefits, 包括提高效率, 世界杯足彩, 节约成本. 利用我们的专业知识和资源, we can help you quickly scale your sales efforts without having to hire additional employees or invest in expensive technology. Simply focus on your core competencies and drive growth without having to worry about the day-to-day operations of your sales function.
是的! Our global network of vetted professionals allows us to provide contact center sales agents who are fluent in multiple languages. This enables you to connect with customers in different markets and provide multilingual support to meet the needs of your diverse customer base.
Our 灵活的招聘选择 allow you to scale your contact center sales team up or down quickly based on your business needs. Whether you need to add agents during peak periods or reduce your team during slower times, 我们可以帮助您调整员工水平以满足需求.
是的! Our 灵活的招聘选择 allow you to hire contact center sales agents on a short-term or project basis. Whether you need additional support for a specific campaign or require temporary coverage during a busy season, 我们可以为您提供所需的人才,以实现您的目标.
We use advanced forecasting and scheduling tools to anticipate fluctuations in call volume and ensure adequate staffing levels. 我们可以根据历史数据调整人员编制, 季节性的趋势, and real-time demand to ensure that your contact center sales team is properly staffed to handle customer inquiries and sales opportunities. 这有助于减少等待时间, 优化agent生产力, 并确保积极的客户体验.